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The Accounts Payable Automation Summit

Business Conference - The Accounts Payable Automation Summit
Business Conference

By : sharedserviceslink.com

Date : 2009

Location : France / Paris

PDF 654p Audio 21h 21m
Description :

The conference focused on the critical success factors of Accounts Payable automation and the key considerations that will hinder or drive success.

Keywords :

AP, Accounts payable, SAP implementation, OCR technology, Optical Character Recognition, e-invoices, e-Invoicing, e-ERS, P Card, Supplier Portal, PO Flip

Keywords inside documents :

invoices ,sharedserviceslink ,services ,invoice ,shared ,consent ,reproduction ,written ,process ,group ,document ,forbidden ,portion ,prior ,referred ,reserved ,service ,table ,accounts ,finance

Adopting the wrong technology, or implementing it without following certain guidelines, could lead to business case failure and project embarrassment.

If you received between 50,000 and 10 million invoices, run off SAP or Oracle (or another ERP), operated shared services or centralised processing, and had as a goal for 2010 and 2011 significant process improvement, then this summit will help you to understand all you need to know about:

Receipt for PO & Non PO Invoices


- e-Invoicing
- e-ERS
- P Card
- Supplier Portal
- PO Flip
- Data Capture and OCR
   

Invoice Matching & Workflow
- Automatching at line level
- Worflow and SaaS Workflow
- Workbenches to report KPIs
- AP Cloud Computing
    Reporting and BI Provision


Automated Tools to report efficiently on:
- Cashflow
- Overpayments
- Contract non-compliance
- Working capital position
- MI

There is not a 'one size fits all' mix. Depending on your AP landscape, the overall solution for you may look particularly different to your peers'. What this  summit will clear up for you is what the critical success factors of AP automation are, and what considerations will hinder or drive success. Your AP operation could  attain the world class figures* of:

• 33,000 invoices per FTE pa
• $1.38 per invoice
• 94% First Time Match
• 95% Payment on Time

The conference documentation includes slides and audio files recordings for the following presentations.

 

Conference Day one

 

What Top Performing Accounts Payable Operations Are Doing Which Makes Them Touchless – Benchmark Your AP KPIs Against The Best and Average

 

Susie West, Conference Chair and CEO, SHAREDSERVICESLINK.COM


Who are the heroes of AP – and what steps did they take to become world class? Which solutions are really delivering results? For those looking to raise their AP operation to be as good as, or better than, world class, this session provided the perfect introduction looking at what top performing AP KPIs were, who was attaining them and through what meant.

1 Million Invoices, 11 Countries and the 7 Steps Taken to Win the AP Harmonisation and Standardisation Battle

 

Attilla Karman, Process Controller, AVIS


Sure, we had all centralised AP, and chances were we had done the ‘right thing’ and consolidated our scores of systems down to a handful. But what came next? Did you standardise and harmonise your process through user-compliancy efforts, so your Straight Through Process rate was the world class 94%? OR did you implement automation technology to drive continuous improvement? In this excellent session, Attilla Karman was examining the 7 steps they took to harmonise and standardise a massive AP operation spanning 11 countries, and what position of strength this had put them in for serious AP automation.

How to Attain Straight Through Processing in a Complex AP Environment and on a Tight Budget

 

Elaine Mozdzynski, Payment and Services Manager
BRITISH AIRWAYS

 

After postponing the implementation of an ERP in 2008, BA created its shared services centre in May 2009. Now stable, Elaine Mozdzynski and the team had to deliver significant savings, within the confines of their existing system set up of multiple legacy systems, through massive process standardisation and automation. If you didn’t have the privilege of operating off one system, and somehow had to deliver ambitious savings, on a tight budget within a multisystem environment, this session explained everything.

 

AUTOMATED AND ELECTRONIC RECEIPT FOR NON PO INVOICES

 

How to Manage Non PO Spend Using Automation Software In an Outsourced Environment


Tracy Giordano, Accounts Payable Manager, AXA


Non PO transactions could be the thorn in any AP operation’s side. They could be the transactions which forever remained costly to process and covered in finger prints from the endless hands touching the transaction. This is why we had kicked off this part of the conference with looking at non PO transactions. AXA had a huge Accounts Payable function, and because of the nature of AXA’s business, non PO invoices were prevalent. For a shared services operation intent on making savings in a high volume non PO environment, you had to get creative about what technologies to deploy, and how, in order to drive out touchpoints. So what did they do? This excellent presentation examined how Tracy Giordano and the team worked with IT to develop its inhouse API system which pluged neatly into ARIBA. Tracy looked at the path taken to hit some very impressive KPIs on cost per transaction and productivity, how they communicated the change and trained the users effectively, and how they ensured their technology model could be elegantly transferred to, and incorporated by, their BPO in India.

The 5 Silver Bullets You Must Take to Ensure Your OCR Solution Drives Up Non PO Invoice Productivity


Kevin Ingham, Head of AP, ATKINS

 

OCR technology and Data Capture Software was developing by the day. And we are all becoming much more aware of its capabilities and limitations. Knowing what success could look like, having evaluated the market thoroughly and benchmarked with success-cases, and anticipating the challenges is something this organisation mastered preimplementation. The solution was meticulously planned and thought through to anticipate the challenges. The result was a significantly smaller AP team with a solution that ensured that non PO invoices were received and approved quickly and accurately. This session looked at the 5 Silver Bullets which helped to pin success on this OCR project.

 

AUTOMATED AND ELECTRONIC RECEIPT FOR PO INVOICES

 

How to Attain 93% Electronic Invoicing Across Europe

 

Bob McCartney, Head of Transactional Operations, AIRBUS


Perhaps one of the most difficult challenges when automating AP came when you were faced withheterogenous legacy systems. Added to that the complications of a business spread across numerous countries. This was exactly the situation for Bob McCartney and his team at EADS, which processes more than 3 million invoices per year across its core businesses of Airbus, Eurocopter, Astrium and Defence. EADS set out to roll out EDI/EDI+OCR in order to reduce manually booked invoices from 28% to just 7%. Hear how Bob and his team set out to harmonise basic tools and processes, with a particular focus on process controls and efficient query handling. In the drive to focus on adding value and supporting the business as best it could, EADS was targeting a reduction of 30% in process cost, whilst preserving a high level of quality control over the transactions. This excellent session was examining where was airbus was on this path, what problems were countered to attain success, how they secured understanding and commitmen from Procurement, and what the critical success factors were.


The 5 Lessons Learned Every E-Invoicing Project Lead MUST Know About


Frank Ludwig, European Project & Release Manager

 


This leading global pharmaceutical was keen to make e-invoicing a success. In 2003 they signed up to a service provider but failed to hit the targets it had set itself. As a result in 2008 they switched to OB10 and were seeing traction in their conversion. This did however meant that suppliers connected to one network had to be ‘unplugged’ and connected to another. In this fascinating presentation Frank Ludwig was talking about how this switch came about, how the suppliers were handled, how they had deployed a PO Flip solution to ensure a high first time match rate and how their costs were dropping week by week.

A LEADING GLOBAL PHARMACEUTICAL

 

How to Elegantly Onboard Suppliers to PURE e-Invoicing and Secure 50% Conversion

 

Robert Gilhooly, Head of Financial and Purchasing Services
EDF ENERGY


Knowing how many of your suppliers went electronic was crucial to deciding how cost effective an e invoicing solution was, what your ROI looked like, and whether it really was a priority. British Energy (now a part of EDF Energy) processed around 80,000 invoices per annum from 2000 suppliers. BE was now moving from 100% paper invoices to a 50% pure electronic. The other 50% was scanned and keyed by a 3rd party, and then received by BE in the same method as their pure e invoices. After a review of high volume suppliers and selection of suitable candidates, 80% of the targeted suppliers (representing 50%+ of the annual invoice volume) had welcomed the move to electronic. Robert Gihooly examined the events that made all this possible.

Conference Day Two


The Morning After the Day Before – 10 Key Take Aways from Day One


Susie West Conference Chair and CEO, SHAREDSERVICESLINK.COM


This opening session will be looking at the key learnings that rang through from day one that are absolutely worthy of further attention and comment.

 

AUTOMATCHING AT LINE LEVEL

The Secrets Behind Lean Processing – How to Secure Capture Rates of 90% and Line Level Automatching Rates of 70%

 

Edle Bentsen Shared Services Director, JOHNSONDIVERSEY


Auto matching technology is still a relative unknown. It is however, a significant tool which, when used, separates the touchless transactions from the ‘electronic but touched’ transactions. This session was looking at how the automatching module was set up to match complex invoices at line level, plus how the company is increasing PO rates from 60 to 80%. If your invoices were electronic, auto matching meant attaining touchless was completely realistic. JohnsonDiversey was making the switch to electronic working with procurement to migrate suppliers using lean techniques, nearing its goal of touchless invoicing. This session gave you an insight into its success, plus a glimpse of the company’s vision of AP going forward.


How to double productivity and Halve Cost through AP Automation

 

Bert Sterkenburg, Manager SSC Accounting, KPN



 

WORKFLOW


The 7 Critical Success Factors For Excellent Workflow Implementation to Process 6.5 Million Invoices


 

Bruno Lockhart, P2P Project Director, SUEZ


There were a plethora of workflow solutions available in this slightly over crowded market. So how do you look for the one that suits your real business and process needs? What do you get in return for committing to a €50,000 solution or a €250,000 solution? In this excellent session Bruno Lockhart was looking at what level of functional sophistication was required in order to suit AP’s needs, which bells and whistles actually inflated your return, what rules and controls you could set up in a fairly basic workflow, and what 7 aspects you needed to seriously consider when selecting and rolling out your workflow solution.

Using Virtual Shared Services to dirve significant  AP savings


Martin Rienmenschneider,  Virtual Accounts Payable Manager Europe, SCA HYGIENE PRODUCTS AG


 

POSTING, PAYMENT AND KPI, MI & BI REPORTING

 

How To Successfully Automate KPI, BI and MI Reporting and Significantly Improve Control and Cashflow Management

 

Armindo Araújo, P2P Project Leader, PORTUGAL TELECOM


Solutions like dashboards and workbenches could provide you with the much needed visibility to help you know: the state of your invoice process flow; who was responsible for the blockages; how much the blockages were costing you; and what your commitment and cash position was and was over the coming months. It told you what your DSO and DPO were and how much spend was on and off contract. In short, tools like this could tell you powerful information in a timely manner. For this session we saw a snapshot of how this company implemented the dashboard solution, what the company had learned about its AP function, where subsequent improvements had been made as a result, and how the MI reporting had provided real business intelligence to the rest of the business and heightened the value of the finance function.

World Class AP Operations in 2009 and Where they are Going Next

 

Mélani Flores, Director European Procurement & P2P Advisory Leader, THE HACKETT GROUP


So where next in AP automation? This excellent session closing out this summit was looking at current statistics and projected trends of world class organisations. What world class shared services were doing and really importantly where were they looking to go next in order to meet continuous improvement targets? In particular Mélani Flores was looking at the optimisation of supplier portals, supplier connectivity and onboarding approaches, and the role of technology in achieving world class performance.


All documentation from: The AP Automation Summit: Proceedings (zip file)

Company Description : Includes all presentations and audio files sold separately.14 PDF files and 15 audio files presentation. It also includes a software to access the presentations and audio files directly via a control panel.

Product Type : Business Conference

Author : Various

Languages : English

What Top Performing Accounts Payable Operations Are Doing Which Makes Them Touchless – Benchmark

Company Description : Susie West, Conference Chair and CEO, SHAREDSERVICESLINK.COM Includes a presentation (PDF) and the corresponding audio file (MP3 file: 1h00mn34)

Product Type : Business Conference

Author : Susie West

PDF 34p
Audio 01h 00m

Languages : English

1 Million Invoices, 11 Countries and the 7 Steps Taken to Win the AP Harmonisation....

Company Description : Attilla Karman, Process Controller, AVIS Includes a presentation (PDF) and the corresponding audio file (MP3 file: 36mn58)

Product Type : Business Conference

Author : Attilla Karman

PDF 12p
Audio 36m

Languages : English

How to Attain Straight Through Processing in a Complex AP Environment and on a Tight Budget

Company Description : Elaine Mozdzynski, Payment and Services Manager BRITISH AIRWAYS Includes a presentation (PDF) and the corresponding audio file (MP3 file: 49mn29)

Product Type : Business Conference

Author : Elaine Mozdzynski

PDF 20p
Audio 49m

Languages : English

Proceedings from: The AP Automation Summit Interactive Session

Company Description : Includes an audio file of the interactive session in the first day(MP3 file: 14mn50)

Product Type : Business Conference

Author : Various

Audio 14m

Languages : English

How to Manage Non PO Spend Using Automation Software In an Outsourced Environment

Company Description : Tracy Giordano, Accounts Payable Manager, AXA Includes a presentation (PDF) and the corresponding audio file (MP3 file: 22mn55)

Product Type : Business Conference

Author : Tracy Giodano

PDF 10p
Audio 22m

Languages : English

How to Attain 93% Electronic Invoicing Across Europe

Company Description : Bob McCartney, Head of Transactional Operations, AIRBUS Includes a presentation (PDF) and the corresponding audio file (MP3 file: 43mn06)

Product Type : Business Conference

Author : Bob McCartney

PDF 24p
Audio 43m

Languages : English

How to Elegantly Onboard Suppliers to PURE e-Invoicing and Secure 50% Conversion

Company Description : Robert Gilhooly, Head of Financial and Purchasing Services, EDF ENERGY Includes a presentation (PDF) and the corresponding audio file (MP3 file: 30mn53)

Product Type : Business Conference

Author : Robert Gilhooly

PDF 16p
Audio 30m

Languages : English

The 5 Lessons Learned Every E-Invoicing Project Lead MUST Know About

Company Description : Frank Ludwig, European Project & Release Manager Includes a presentation (PDF) and the corresponding audio file (MP3 file: 44mn06)

Product Type : Business Conference

Author : Frank Ludwig

PDF 22p
Audio 44m

Languages : English

The Morning After the Day Before – 10 Key Take Aways from Day One

Company Description : Susie West Conference Chair and CEO, SHAREDSERVICESLINK.COM Includes a presentation (PDF) and the corresponding audio file (MP3 file: 27mn31)

Product Type : Business Conference

Author : Susie West

PDF 61p
Audio 27m

Languages : English

The Secrets Behind Lean Processing – How to Secure Capture Rates of 90% and Line Level...

Company Description : Edle Bentsen Shared Services Director, JOHNSONDIVERSEY Includes a presentation (PDF) and the corresponding audio file (MP3 file: 49mn56)

Product Type : Business Conference

Author : Edle Bentsen

PDF 26p
Audio 49m

Languages : English

How to double productivity and Halve Cost through AP Automation

Company Description : Bert Sterkenburg, Manager SSC Accounting, KPN Includes a presentation (PDF) and the corresponding audio file (MP3 file: 54mn45)

Product Type : Business Conference

Author : Bert Sterkenburg

PDF 24p
Audio 54m

Languages : English

The 7 Critical Success Factors For Excellent Workflow Implementation to Process 6.5 Million...

Company Description : Bruno Lockhart, P2P Project Director, SUEZ Includes a presentation (PDF) and the corresponding audio file (MP3 file: 1h08mn55)

Product Type : Business Conference

Author : Bruno Lockhart

PDF 16p
Audio 01h 08m

Languages : English

Using Virtual Shared Services to dirve significant AP savings

Company Description : Martin Rienmenschneider, Virtual Accounts Payable Manager Europe, SCA HYGIENE PRODUCTS AG Includes a presentation (PDF) and the corresponding audio file (MP3 file: 52mn16)

Product Type : Business Conference

Author : Martin Rienmenschneider

PDF 28p
Audio 52m

Languages : English

How To Successfully Automate KPI, BI and MI Reporting and Significantly Improve Control and Cash

Company Description : Armindo Araújo, P2P Project Leader, PORTUGAL TELECOM Includes a presentation (PDF) and the corresponding audio file (MP3 file: 43mn08)

Product Type : Business Conference

Author : Armindo Araujo

PDF 9p
Audio 43m

Languages : English

World Class AP Operations in 2009 and Where they are Going Next

Company Description : Mélani Flores, Director European Procurement & P2P Advisory Leader, THE HACKETT GROUP Includes a presentation (PDF) and the corresponding audio file (MP3 file: 41mn12)

Product Type : Business Conference

Author : Melanie Flores

PDF 25p
Audio 41m

Languages : English

All Documentation from: The AP Automation Summit: Proceedings

Company Description : Includes all presentations and audio files sold separatly: 14 files PDF files and 15 audio files. All files can be downloaded one by one once purchase is made (compared to zip option that download all files)

Product Type : Business Conference

Author : Various

PDF 327p
Audio 10h 40m

Languages : English

Organizer : sharedserviceslink.com

With almost 10 years experience in shared services, and having worked with hundreds of SSOs, patterns have been identied which mark out successfull SSOs. We share these patterns at events which focus precisely on the things that make a difference in a stimulating, inspiring format.